Shipping

The lowdown of everything to do with delivery. 

Firstly, as orders are made and dispatched within 7 days - usually only a few days but as I am only a one-female band and everything is made to order and with a high volume of orders can sometimes get overwhelming so I can't make any promises, sorry! 

Order posted out of the EU are listed as "gifts" on custom forms: along with a random low £ amount so your not taxed. In the unlikely circumstances of being charged a fee (customs, duty or taxes ect) then it is the responsibility of the buyer to pay and no compensation or refunds will be given if this occurs. 

Orders are usually sent in bubble lined jiffy bags or kraft boxes with bubble wrap. The packaging of items can range from being in seal bags, drawstring bags, velvet pouches or little boxes - it all depends on what is purchased or how I feel like packaging on that particular day. Each order is different! 

Every order also includes a receipt safely enclosed on the outer packaging unless requested otherwise (for example if you are sending a gift to somebody and do not want them to know how much you have spent).

I ship internationally so wherever or whoever you may be, you can get pretty goodies delivered straight to your home, uni, work etc. Wherever you are, I can reach you. 

I use Royal Mail and posting costs, options and descriptions are as followed:

UK delivery:

-Standard 2nd Class: £1. This takes 2-7 working days after dispatch. This option only includes proof of postage, no signature is required and no tracking number is available. 

-Standard 1st Class: £1.30. This takes 1-3 working days after dispatch. This option only includes proof of postage, no signature is required and no tracking number is available. This option is free with all orders over £20. 

-1st Class Signed for: £3.00. This takes 1-3 working days after dispatch. With this option, a signature is required on arrival and a tracking number will be supplied in your dispatch email where you will be able to see at what point your package is at via https://www.royalmail.com/track-your-item.

Ireland & other European countries delivery:

-International Standard: £3.00. This takes 5-14 working days after dispatch. This option only includes proof of postage, no signature is required and no tracking number is available. This option is free with all orders over £20. 

-International Tracking and Signed for: £9.00. This takes 5-7 days. With this option, a signature is required on arrival and a tracking number will be supplied in your dispatch email where you will be able to see at what point your package is at via https://www.royalmail.com/track-your-item.

Rest of the world:

-International Standard: £4.00. Depending on your country, this can take from 7-21 working days to arrive after dispatch. This option only includes proof of postage, no signature is required and no tracking number is available. This option is free with all orders over £20. 

-International Tracking and Signed for: £9.00. This takes 5-7 days. With this option, a signature is required on arrival and a tracking number will be supplied in your dispatch email where you will be able to see at what point your package is at via https://www.royalmail.com/track-your-item.

 

You will receive an email to let you know when your order has left the Crimson HQ and has been posted. 

If you would like more specifics on any questions regarding shipping (or anything else) please drop me an email on pippahillman97@hotmail.co.uk and I will get back to you as soon as I can.